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Michelle
Cheff - Practice Manager/Small Animal Technician
Michelle came to the Groton City Animal
Hospital in 2002. She has 23 years experience in the
veterinary technician/office manager field. Starting out in Florida at a 4
doctor/small animal practice, moving to Pennsylvania to a 13 doctor/mixed animal
practice, then Tully, New York to a 2 doctor/small animal practice and finally
making it to good ole' Groton at the current GCAH. At GCAH, she is the
jack of all trades and has helped in making Groton City Animal Hospital what it
is today! Michelle has duties both as the practice manager in keeping the
books, managing the accounts receivable and payable and evaluating/organizing
the day to day workings of the practice. She also works as one of our
small animal technicians assisting in office visits, setting up for and
monitoring surgical patients, taking and developing radiographs, performing
dentals and performing routine lab procedures such as blood work, fecals, and
urinalysis. She has a rather large family that includes both 2 and 4 legged
creatures - her "husband" Garrick, son Josh, daughter Sydney, dogs Emma, Jack
and Wolfie, and cats Riley, Scrappy, Daisy, Tom, Dukes of Hazard, Roscoe P. Coal
Train, and Bo. (Can you guess who named the cats?) In all her spare
time :), she enjoys scrap booking and biking with her
kids.
Jackie Santerre - Receptionist
Jackie's smiling face, up beat attitude came
to the Groton City Animal Hospital in November of 2004. Jackie's job at the Groton City Animal
Hospital is to provide the cheery voice that greets you when you call. She
directs your calls, takes your information, makes appointments for
hospital/surgery visits, takes payments, sends out reminders and statements, and
keeps your records up-to-date. She lives with her husband Wade, their cats Kaci
and Kali, and their fish Red-blue in Cortland. They both come from large
families which keep them busy. Traveling is her favorite hobby, along with
camping, gardening, golfing, reading, crafting, photography and enjoying life.
 Kelley Pendell, LVT - Large/Small Animal
Technician
Kelley is a full time large animal
technician and an occasionally a small animal technician. She is a 1993 graduate of SUNY
Delhi with an Associates degree in Veterinary Science. Working 9 years as
a small animal technician in a practice in Tully, she then saw a sign that read
"The future home of Groton City Animal Hospital" and decided to give it a shot.
She worked as a small animal technician for the first 2 years then was asked to
try out the "other side" of the veterinary technician world doing large animal
and absolutely loves it. Kelley is responsible for all aspects of the
large animal side of the practice from scheduling appointments to assisting on
the road, collecting samples, maintaining the computer records and filling out
the mounds of paperwork that seem to follow large animal vets around. She also
fills in when needed in the small animal world.
She and her husband, Brian, have three 4-legged kids: dogs Judd and Levi and cat
Bob. Kelley has recently lost her best friend
Tex who had been fighting bone cancer since November 2008. The picture is of Kelley and her boy. In her spare time she loves to go for a "W" with Judd (aka: go for a walk - all you dog owners know why you have to
abbreviate), photography, scrap booking, camping, canoeing, traveling with family and friends, bowling and occasionally golfing.
Tina Caldwell - Receptionist/Small Animal Technician
Tina started working at the Groton City
Animal Hospital in September of 2004 as a full-time receptionist. She
currently is working part-time as a receptionist and a small animal technician.
Working at GCAH has helped Tina with her decision to go back to school to study
radiology. She lives with her two very "sweet" cats Pickles and Pedro.
Although sweet to her, they turn into holy terrors when they have to visit the
veterinarian and must be heavily sedated to be examined.
Sam Sherman - Small Animal Technician
Sam came to join the Groton City Animal
Hospital team in February of 2007. She has a bachelors degree from Cornell
University in Animal Science. She has worked in Atlanta, GA as a hospital
and quarantine keeper and a primate keeper in the Zoo Atlanta's Veterinary
Clinic, worked as a Project Assistant for Orangutan Health Project in Bukit
Lawang, North Sumatra, Indonesia. She is the proud mother of 1 dog - Gideon, 2 cats - Penny and Oliver, 1 Russian tortoise - Petrika, 1 leopard gecko
- Isabelle and 1 homosapiens - Joseph, oh yea, and her husband Dave!!!
Katie Rowe - Large Animal Technician
Katie joined the practice in June 2008. She graduated from SUNY Morrisville
in 2007 with an A.A.S. in Equine Science and Management. After deciding that
she liked it up here more than Long Island, she went to work at the Cornell University
Hospital for Large Animals. While working there she decided that she wanted
to go back to school to become a Large Animal Veterinary Technician. Katie
is now enrolled in an online Vet Tech degree program through Penn Foster College.
She lives in Cortland with her longtime boyfriend Duncan, their two cats Poose and
Cylias and their four ferrets Boomer, Harley, Ghandi and Loki. In her free
time, Katie likes to train horses and teach English, Western and Therapeutic riding
lessons.
Picture coming soon!
Moen - One of the Hospital's
Mascots
Moen came to the Groton City
Animal Hospital in 2005 after he was hit by a car. He had a severely
fractured right hind leg that was unable to be repaired due to where the fracture
was located, so the staff of GCAH decided to attempt to save this handsome fella
and amputate his leg. This three-legged talkative, affectionate guy has since been our mascot, lives in the life of
luxury and is eating well (OK, so he's a tad overweight). Do as we say, not as we do!!
Moen's full name is Moen Thomas Crapper. The Moen is from his love of
drinking the running water from any faucet he can get you to turn on, and Thomas
Crapper because of his drinking from the toilet (invented by Mr. Thomas
Crapper!) We have several pictures of him curled up in the sink waiting for a
human to meet his every need by turning the water on. He also loves to
catch anything in the basement that he can, most often frogs.
Oliver - The other Hospital
Mascot
Oliver came to the Groton City
Animal Hospital in 2006, when he was brought in by a local Animal Control
Officer. He originally came in as "Olivia" to be spayed, at which point we
discovered that she was really Oliver and didn't need to be neutered (hence the
gender confusion!). He was placed in a large cage in the waiting room hoping to be
adopted. Eventually the staff fell in love with him, even Moen loved him
because he could get to Oliver's food and pull it thru the wire cage (leading to
more weight problems!). So
out of the cage he came and now also lives in the life of luxury. He
is the official GCAH "greeter" who has learned that if he hangs out on the
reception desk, everyone will pet him. He also loves to drink out of the
faucets!
Can you guess from these
pictures who wears the pants in this family?
Moen got his name from... you
guessed it, the Moen faucet!
This is a common scene, Moen eating and Oliver watching!
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